Privacy Policy

Last Updated: September 8, 2025

Welcome to InfraWorks.ai (“Company,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and AI infrastructure (the “Services”).

By using our Services, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when registering or contacting us.

  • Business Information: Company name, role, and account details associated with enterprise usage.

  • Technical Data: IP address, device type, browser information, operating system, usage logs, and cookies.

  • AI Workflow Data: Data you input, transmit, or process through our CorePath™ Framework or related services (subject to customer agreements).

2. How We Use Information

We use collected information for purposes such as:

  • Providing and maintaining the Services.

  • Enabling end-to-end AI deployment and workflow scaling.

  • Communicating with you about updates, support, or security notices.

  • Improving, monitoring, and optimizing performance.

  • Meeting contractual, legal, or regulatory obligations.

3. Sharing of Information

We do not sell personal data. We may share information as follows:

  • Service Providers & Partners: With vendors and providers (e.g., NVIDIA Enterprise AI infrastructure) to deliver functionality.

  • Legal Requirements: If required by law, regulation, subpoena, or government request.

  • Business Transfers: In the case of a merger, acquisition, or restructuring, data may be transferred as part of the business assets.

4. Data Security

We implement reasonable and appropriate security measures to protect information against loss, misuse, unauthorized access, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your jurisdiction (e.g., under GDPR, CCPA, or other privacy laws), you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent for certain processing activities.

To exercise these rights, please contact us at support@infraworks.ai.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to track activity and improve the user experience. You can control cookies through your browser settings, though disabling them may affect Service functionality.

8. International Data Transfers

If you access our Services outside the United States, your data may be transferred and processed in countries with different data protection standards. We take steps to safeguard such transfers in compliance with applicable law.

9. Third-Party Services

Our Services integrate with third-party software, including NVIDIA Enterprise AI and related infrastructure. Your use of these components is also subject to NVIDIA’s licensing terms and privacy policies.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us for removal.

11. Changes to this Privacy Policy

We may update this policy periodically. The “Last Updated” date at the top reflects the latest revision. Continued use of Services after changes are posted signifies acceptance.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

InfraWorks.ai
245 First Street, 18th Floor
Cambridge, Massachusetts 02142
Email: support@infraworks.ai
Phone: +1 (617) 588-0070

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